Charlotte, NC · Independent since 2006
Health & ACA Marketplace coverage, made simple. One local team compares plans across many top-rated carriers — subsidies, networks, and enrollment all handled. Serving Charlotte individuals and families since 2006.

Why independent matters
The big names you see on TV can only sell their own plans. As an independent agency, we compare Health Insurance and ACA Marketplace options across many top-rated carriers, apply every subsidy and tax credit you qualify for, and make sure your Atrium Health or Novant Health doctors stay in-network — at no cost to you. When your income or plan changes, we re-shop it so you’re never overpaying.
Captive agent
Sells only their own brand’s policies. If your income, network, or needs change, that’s your problem to untangle.
The Jordan Insurance Agency
We compare many top-rated carriers, apply every subsidy you qualify for, and re-shop your plan when your income or needs change.
What we cover
Individual and family plans, subsidies, and open-enrollment help. We know which plans use Atrium Health vs. Novant Health networks, so your doctors stay in-network.
Learn more →Advantage, Supplement (Medigap), and Part D — explained in plain English for Charlotte retirees.
Learn more →Term, whole, and final expense to protect your family’s future.
Learn more →From Uptown condos to Ballantyne and Steele Creek homes — bundled to save.
Learn more →Affordable add-on coverage to round out your protection.
Coverage and planning for Charlotte business owners and savers.
Serving all of Mecklenburg County
Our office is on Toringdon Way in South Charlotte, minutes from I-485 and Ballantyne — but we serve all of Charlotte and Mecklenburg County. Call, email, or sit down with us in person. You’ll talk to a real local person, not a 1-800 queue.
3540 Toringdon Way, Suite 200
Charlotte, NC 28277
Mon–Fri, 9:00 AM – 5:00 PM
Get directions
Real Charlotte clients
“My experience with Billy was perfect. My husband passed away and I needed individual insurance by year’s end. Billy helped me find the best insurance for my situation — and it’s affordable. Caring, listening, knowledgeable, and professional.”
“Billy has provided outstanding service navigating the complex world of Medicare plans! He responds quickly, communicates clearly, and has the utmost patience. He and his team are efficient, kind and always professional.”
“Mr. Jordan patiently walked me through the entire process. The option I chose will save me $200 per month in my premium and it is a better policy than I had previously. I highly recommend Billy Jordan.”
“Billy has been taking care of my family insurance for 3 years now. It is always painless, professional and makes my family feel cared for. Another agency was going to charge me HUNDREDS more. Grateful I trusted my instincts.”
“Outstanding customer service with super fast response time. Billy has helped me with landlord, renters, auto, and health. When my health carrier pulled out, he notified me a month in advance and found me a new plan. Highly recommend.”
“The Jordan Insurance Agency is very professional and caring about their customers. They listen and truly seek to understand your needs. You are definitely heads above the rest!”
Good to know
Yes. We help Charlotte individuals and families compare ACA Marketplace plans, apply premium tax credits and subsidies, and choose a plan whose network includes your Atrium Health or Novant Health doctors — at no cost to you.
Open Enrollment for ACA Marketplace plans typically runs November 1 to January 15. Outside that window, a qualifying life event — losing job coverage, marriage, a new baby, or moving — opens a Special Enrollment Period. We track the dates so you don’t miss them.
Yes. Losing employer coverage triggers a Special Enrollment Period, so you can enroll outside Open Enrollment. We can usually find a plan quickly so you’re not left uncovered.
Yes — Medicare Advantage, Medicare Supplement (Medigap), and Part D for Charlotte retirees, explained in plain English. Health and Medicare are our core.
It depends on your income, age, and plan — but most Marketplace shoppers qualify for subsidies that lower the premium, sometimes to $0. We show you the real after-subsidy price across multiple carriers.
Nothing extra. You pay the same premium as going direct to the carrier; our help and ongoing service are included.
Free · No pressure
Talk to a local agent who compares every plan and applies every subsidy you qualify for — no cost, no pressure.
North Carolina Office
3540 Toringdon Way
Suite 200
Charlotte, NC 28277
Tennessee Office
159 4th Ave N
Suite 100
Nashville, TN 37219
(704) 926-7565
(980) 206-3356
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