Ballantyne · South Charlotte · Independent since 2006

Your Insurance Agency in Ballantyne

Independent, family-owned, and located right here in Ballantyne at 3540 Toringdon Way, Suite 200. We compare plans from multiple A-rated carriers so your coverage fits your life — not a sales quota.

● Independent since 2006 ● Family-owned ● Licensed in 23 states
Your local independent agent at The Jordan Insurance Agency in Ballantyne, Charlotte
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Office in Ballantyne3540 Toringdon Way, Suite 200

In your neighborhood

An insurance office that’s actually in your neighborhood

Most “Charlotte insurance agents” serve Ballantyne from across town. We work where you live. Our office sits in the Toringdon campus just off Johnston Road and I-485 — minutes from Ballantyne Corporate Park, Blakeney, StoneCrest, and Piper Glen. When you need to sit across the table from a licensed advisor — to enroll in a Medicare plan, review a homeowners policy after a hailstorm, or sort out health coverage between jobs — call or schedule an appointment at our Ballantyne office.

The Jordan Insurance Agency has served Charlotte families and businesses since 2006. We’re independent, which means we don’t work for any single insurance company. We work for you — comparing options from multiple A-rated carriers and explaining the trade-offs in plain language. Today we’re licensed in 23 states, but our roots and our office are right here in Ballantyne.

Why your neighbors choose us

One team, multiple carriers, year-round

One application, multiple carriers competing for your business. One office for your health, life, home, and auto questions. One team — Billy, Tanya, Richard, Lamont, and Gloria (hablamos español) — that answers the phone year-round, not just at enrollment time. And because we’re paid by the carriers, our guidance costs you nothing.

Serving all of South Charlotte

Ballantyne insurance agency service area

Ballantyne is home base, and we serve all of South Charlotte and beyond. We’re licensed in 23 states. If you move, confirm whether your existing policy can continue, which plans serve the new address and when any replacement takes effect; an agency license does not make a policy portable.

BallantyneBlakeneyPiper GlenStoneCrestArdreyProvidence CrossingPinevilleMatthewsWaxhawFort Mill, SC
Visit us in Toringdon3540 Toringdon Way, Suite 200
Charlotte, NC 28277
Monday–Friday, 9:00 AM – 5:00 PM ET · (704) 926-7565
Call (704) 926-7565

Free parking at the Toringdon campus. Walk-ins are welcome, but appointments are preferred.

Real client experiences

Why South Charlotte neighbors choose us

★★★★★

“My experience with Billy was perfect. My husband passed away and I needed individual insurance by year’s end. Billy helped me find the best insurance for my situation — and it’s affordable. Caring, listening, knowledgeable, and professional.”

PPortia Y.
via Google
★★★★★

“Billy has provided outstanding service navigating the complex world of Medicare plans! He responds quickly, communicates clearly, and has the utmost patience. He and his team are efficient, kind and always professional.”

DDenise I.
via Google
★★★★★

“Mr. Jordan patiently walked me through the entire process. The option I chose will save me $200 per month in my premium and it is a better policy than I had previously. I highly recommend Billy Jordan.”

SSteve A.
via Google
★★★★★

“Billy has been taking care of my family insurance for 3 years now. It is always painless, professional and makes my family feel cared for. Another agency was going to charge me HUNDREDS more. Grateful I trusted my instincts.”

DDana S.
via Google
★★★★★

“Outstanding customer service with super fast response time. Billy has helped me with landlord, renters, auto, and health. When my health carrier pulled out, he notified me a month in advance and found me a new plan. Highly recommend.”

TTina S.
via Google
★★★★★

“The Jordan Insurance Agency is very professional and caring about their customers. They listen and truly seek to understand your needs. You are definitely heads above the rest!”

TTangela D.
via Google

Good to know

Ballantyne insurance questions, answered

Yes. We’re an independent agency, not a captive/branded office. We represent many A-rated carriers and compare them for you, so you get the best fit — not one company’s pitch.

No — Ballantyne is home base, and we serve all of South Charlotte: Blakeney, Piper Glen, StoneCrest, Ardrey, Pineville, Matthews, Waxhaw, and Fort Mill, SC. We’re licensed in 23 states, but a move can change policy eligibility, available plans and networks. Confirm the new address and effective dates before relying on existing coverage.

We do not charge for this comparison and advice; the insurer pays our agency when a policy is placed. Compare the actual policy, benefits, premium and any applicable fees rather than assuming every purchase channel offers identical terms.

We represent multiple A-rated carriers, including Blue Cross Blue Shield of North Carolina, UnitedHealthcare, Aetna, Humana, Cigna, Mutual of Omaha, Safeco, Travelers, Progressive, and National General.

Contact us before your Medicare enrollment window. For most people aging into Medicare, the Initial Enrollment Period begins three months before the month they turn 65; a birthday on the first can shift the timing earlier. Bring your doctor list, prescriptions and existing coverage so we can check enrollment dates and the actual plan’s current network and drug formulary.

Yes — policy reviews are free and the most common way new clients find savings. Bring your current declarations pages and we’ll show you side-by-side what the market offers.

Free · No pressure

Coverage you can trust. Guidance you can understand. Right here in Ballantyne.

Talk with the local team serving Ballantyne — no pressure, no cost.

Call (704) 926-7565