What our clients say about The Jordan Insurance Agency

Real reviews from the people we have served across the Carolinas and beyond — Health, Medicare, and Life insurance, explained in plain English.

167+ verified client reviews
4.9★ from 168 Google reviews
Independent and local since 2006

Hundreds of families, one local agency they trust

A decade-plus of real reviews from our Health, Medicare, and Life insurance clients across the Carolinas and beyond. Most detailed and featured reviews appear first.

★★★★★
Health

It was my first time using a service from The Jordan Insurance Agency, overall they were able to provide me with decent service but it just wasn't exactly what I was looking for. They were able to set me up with a good deal for my health insurance but they made a small mistake and didn't cancel my other insurance in time, resulting in me paying for two insurance payments for about a month. I honestly believe they are a good company but they are a little too impersonal for my taste. I have since then chosen a different company to work with.

Ruth
Charlotte, NC
2018
★★★★★
Health

I was referred to The Jordan Insurance Agency by a friend. They helped me right away with health insurance and my experience with them went well. Everything went smoothly and their staff was professional and pleasant to work with. Their communication was an area they could have improved in. I got a response the next day, but it could have been sooner. Never the less I would recommend them.

Lockee
Charlotte, NC
2018
★★★★★
Medicare

I was referred to The Jordan Insurance Agency and called them up. Even though they were a little difficult to get a hold of to start, they took care of everything real quickly once we connected. I was calling primarily about insurance for my wife, but they were able to help with supplemental Medicare insurance as well--and absolutely went above and beyond. I'm happy with what they found for me.

DeVere
Monroe, NC
2018
★★★★★
Health

This was my first time using The Jordan Insurance Agency. I was shopping around online for health insurance and their office is nearby my home and work, so I thought I'd give them a try. They are good people who are easy to get ahold of and easy to work with. The agent even gave me his cell number to make contact more simple. The whole process went smoothly. Their rates were great, and information was accurate and correct. I have already recommended The Jordan Insurance Agency to several others.

J Vaughn
Charlotte, NC
2018
★★★★★
Health

I had an excellent experience working with The Jordan Insurance Agency. I was looking for healthcare insurance and the company helped me out for an affordable price. I'm pretty happy with how the work has turned out and I appreciate that everyone has been very professional and easy to work with. I would definitely recommend this company to other people in need of a similar service. This was my first time using The Jordan Insurance Agency, but I would be happy to use them again if I needed to.

Ava
Charlotte, NC
2018
★★★★★
Health

My first experience with The Jordan Insurance Agency was an excellent one. I was going to pay much more money for health care this year than I did last year. The company helped me cut the cost of my health care in half and made it much easier for me to afford. I am also able to choose whichever doctor I want. As someone who is self-employed, this service meant a lot to me. I appreciate how professional and accommodating the staff was, and I would highly recommend this company to other people. Needless to say, I will continue to use them again in the future. Thanks for everything!

Heather
Charlotte, NC
2018
★★★★★
Health

I had a great experience with The Jordan Insurance Agency. I had contacted them to get some information on insurance solutions and I am happy that I did. Billy was pleasant to work with and he presented the solutions without putting any pressure on me. He was very responsive and made himself available to answer any question. He was even quick to respond on the weekends. With his help, I saved tremendously, about 45% on my healthcare premiums. His pricing is very reasonable for the great service that he provides. This was my first time using Billy and I would definitely recommend him.

James
Davidson, NC
2017
★★★★★
Medicare

I went into The Jordan Insurance Agency to ask them about the different medical insurance options I had. I was not sure of the differences between Medicare, Advantage, or a different supplement. The guy knew his material very well. He was clear and concise with his descriptions. This was the first time I actually understood medical heath care. I decided to go with Advantage Health Care. I found these guys online by searching insurance brokers. I did not want someone who was representing a specific company that had a bias. He presented all options in a fair way. I liked that his bio said he got into the company because he wanted to help him mom understand her heath care options. He is a sweet, fair guy who works very professionally in this field. I strongly recommend The Jordan Insurance Agency for your counseling too!

Willis
Charlotte, NC
2017
★★★★★
Health

Billy Jordan from Jordan Insurance Agency is a great guy and I really appreciated his attentiveness. He contacted me on a weekend when he was getting ready to go on vacation. He noticed my urgency and wanted to make sure I was covered before he left. He really went above and beyond.
The price is phenomenal and the fact that it is a Christian insurance company was a big plus t me. He did follow up on things as well. He recommended some different things we could do to suit my needs and my wife's needs. He was just a very pleasant guy, I would love to sit down with him over a cup of coffee and have a conversation. He was very, very helpful. I would say give them a call and give them a chance.

William
Monroe, NC
2017
★★★★★
General

I have been using The Jordan Insurance Agency for about three or four years and I think that the employees from the company do a very good job. I am always on the go and when I don't have the paperwork that I need, I can always call on them to help me out. This company is the only one that I work with in terms of insurance. I appreciate how professional everyone is and I like that everyone is easy to communicate with.

Lynn
Nashville, TN
2018
★★★★★
General

I've only been working with The Jordan Insurance Agency for about three weeks now, but everything is going fine so far. They've checked in with me a couple of times to make sure my needs were met, but they didn't pester me.

Jean
Fayetteville, NC
2018
★★★★★
General

I recently worked with The Jordan Insurance Agency concerning Medi-Share insurance. Overall, I thought that the company was very professional and easy to work with in getting me what I need. This was my first time using The Jordan Insurance Agency, but I would definitely recommend the company to other people who might be in need of this kind of service. I thought that the work went over pretty well, so I'm happy with the results.

Stephen
Charlotte, NC
2018
★★★★★
Health

I recently used The Jordan Insurance Agency for the first time to help me get health insurance, and the service was amazing. I had no issues with getting any of the work done and it was smooth sailing from beginning to end. I was able to communicate with the staff about what I needed and everything was completed as expected. I would recommend their service to other people. I would use them again for another service if I needed to. Thanks for everything!

David
York, SC
2018
★★★★★
General

I recently worked with The Jordan Insurance Agency to help me get my insurance changed. The staff took my call and they explained the options that I had. The workers were also able to make a recommendation for what they thought would be best for me.
One issue that I had with the company was that they would always have to ask for my information every time that I called them. Also, when I asked for anyone in the company to help summarize what option I ended up going with (since there was a lot to go over), no one responded.
I have already recommended the company to someone else, and I am happy that the company followed back when I started the work. They were also able to help me out when I was in a pinch with the insurance.

Catherine
Charlotte, NC
2018
★★★★★
General

The Jordan Insurance Agency did an excellent job helping me out with my medical insurance needs and I would highly recommend them to other people. The guy I worked with was really responsive and he was great at communicating with me. He knew the rules and he explained everything to me. This was my first experience with the company, but I would gladly use them again if I needed to. Five stars all around!

Susan
Charlotte, NC
2018
★★★★★
General

I had a great experience with The Jordan Insurance Agency. They were responsive and very good with communication. I liked that they were very informative and helpful. Everyone was professional, courteous, and pleasant to work with. I had no problems with the service and am happy with how everything turned out. I have recommended them and will use them again in the future if I need to.

Donna
Charlotte, NC
2018
★★★★★
General

I had an excellent experience with The Jordan Insurance Agency. The company was able to get me the insurance that I needed and they also discovered useful alternatives that no one else had. I was very happy with how efficient the service was, so I would recommend them to other people. The staff was very professional throughout the entire service. I would continue to use them in the future.

Allison
Gastonia, NC
2018
★★★★★
General

I had an excellent experience with The Jordan Insurance Agency. I just asked them if there were any updates that I needed to make concerning my insurance policy. It turns that I didn't need to worry about any updates at this time. I think that the employees are very knowledgeable and professional, so I trust that they know what they are talking about. I have been using them for about two years, and I have been pretty satisfied with how the service has gone with them. I find everyone easy to communicate with, so I would recommend them to other people.

Thomas
Charlotte, NC
2018
★★★★★
General

Billy, the man who owns The Jordan Insurance Agency, was very helpful when I called. He explained everything to me when we needed to buy insurance on our own because we were no longer getting company insurance. Insurance is very confusing now with all the laws that have been passed in the last few years, and he was able to help me choose a plan that meets our needs. Jaqueline is the one who ended up following up with me. They were both very knowledgeable about the product they were selling, which is great because that's not always the case with insurance agencies.

Jennifer
Charlotte, NC
2018
★★★★★
Health

I recently got in contact with The Jordan Insurance Agency and as a whole, the process has been pretty confusing for me. When I got in contact with the company, they ended up proposing three ideas. They said that I could get in contact with Medi-Share, or go to American Health Alliance (for help with physicals and stuff), or that I should go with RX Help Centers.
I have had a lot of issues with communication and it seems some of the workers I got in contact with didn't fully understand what they were doing (for example, I got a call saying that they didn't receive my application, even though I sent it in twice). The work has been very time-consuming and difficult, but I wouldn't blame The Jordan Insurance Agency for how confusing the process has been for me.

Kristie
Brevard, NC
2018
★★★★★
Health

I recently used The Jordan Insurance Agency to help me out with health insurance. I was able to communicate with Billy for this project through emails. Even though it was a little difficult at times to get in contact with them, I thought that he was very polite and I appreciate all of his work.
However, I wouldn't use the company in the future because when trying to set up some shared health programs, I think that the company could use some improvements in notifying their clients concerning the application process. I felt like I was left in the dark and there was no confirmation for the plan I asked for. I think that it would be better if I was able to talk directly with the supplier.

Kevin
Charlotte, NC
2018
★★★★★
General

Jacqueline at the Jordan Insurance Agency is great!

Kristin
Charlotte, NC
2017
★★★★★
General

Everything would have been absolutely fine with The Jordan Insurance Agency aside from a problem that caused some stress. There were apparently some errors in loading data from my initial phone interview that was taken by the office. When I went forward with processing the insurance plan I was signing up for, they couldn't find me in their system. They had the wrong address or zip code or something like that. I was up against a deadline and things got very tense there. I went into the next month without the insurance I was expecting, but Billy Jordan had an alternate solution at that point and we ended up with different insurance for that month. So it worked out OK in the end, but was a bit stressful. From what I gathered it was a data entry issue and it took days to figure it out. I did really like the variety of products he has avaialble. What he came up with was exactly what I was
looking for and was very cost effective. He had plans I'd never even heard of before that suited our needs quite well. He has access to many forms of insurance so there's a good chance he has something that will meet your needs.

Vytautas
Woodstock, IL
2017
★★★★★
General

Billy was very positive and informative. I understood that he was in the know of everything regarding my case. Great service experience with The Jordan Insurance Agency.

Shauneille
Durham, NC
2017
★★★★★
General

I called Jordan Insurance Agency for assistance with a dental insurance claim. I appreciated Billy's professionalism and courtesy. I will call him again, given the opportunity.

Linda
Charlotte, NC
2017
★★★★★
Health

The team from Jordan Insurance Angency was very professional and knowledgeable when helping us shop for our healthcare.
We highly recommend this agency!

Todd
Waxhaw, NC
2017
★★★★★
General

My whole experience with The Jordan Insurance Agency was very thorough. They gave me several options and explained all the plans thoroughly to me. I'm happy with the plan we ended up with. The people there were easy to communicate with and gave us options that were within our price range. They did everything they could to help us lower our premiums and they were just very, very helpful.

Sandra
Myrtle Beach, SC
2017
★★★★★
General

The Jordan Insurance Agency was always very responsive to my questions and helped me find an excellent product for what I needed. I thought their service was superior to other people I had called who were not helpful at all. The Jordan Insurance Agency was really over the top helpful. I would definitely go back again. They were just above and beyond what I was looking for and they really helped.

Mary
Seatlle, WA
2017
★★★★★
General

Billy provided exceptional service and was patient with the many questions we had. We are grateful for his availability to guide us through the process of finding the right options for us. We are extremely happy with what he recommended for us.

Jennie
Indian Trail, NC
2017
★★★★★
Health

This was my first time using The Jordan Insurance Agency. They were very professional and made me feel comfortable with the choices I made. I hired The Jordan Company Agency to assist me with my health insurance. Their confidence was reassuring while I was making difficult decisions.I would definitely recommend you use The Jordan Insurance Company for any insurance problem!

Ted
Tamworth
2017
★★★★★
General

When I first started looking into investments, my friend, who also happens to be my investment agent recommended I use The Jordan Insurance Agency. My agent was able to get me started with investments as well as annuities. They are always accommodating, and if I need to I'm sure it wouldn't be a problem to get ahold of them. They have been great and do everything they said they were going to.

Tony
Kannapolis, NC
2017
★★★★★
General

My first time working with The Jordan Insurance Agency was excellent, I would recommend them to anyone. They were very courteous and made sure to work with me on my schedule. The employees were always professional, I appreciated their honesty throughout their work. Basically they were very great to work with, straight forward. The Jordan Insurance Agency does everything they can to make sure you get the help you need.

Adnan
Fort Mill, NC
2017
★★★★★
General

We just used The Jordan Insurance Agency for the first time, and would absolutely return again. It was a wonderfully efficient experience. The woman we worked with, Jacklyn, was incredibly knowledgeable and took a personal interest in our case. She was informative and helpful, and the entire experience felt very much worth the time and money. We were very satisfied!

Terry
Matthews, NC
2017
★★★★★
General

I recently used the services from The Jordan Insurance Agency to get set up with some insurance and was very satisfied with how quick and easy The Jordan Insurance Agency made the whole process. The people from The Jordan Insurance Agency did an excellent job explaining everything to me, as well as helping get all the paperwork filled out and dealt with. Overall I thought The Jordan Insurance Agency did a great job with the work that I needed. I would highly recommend their services.

Garletha
Charlotte, NC
2017
★★★★★
General

I had a great experience with The Jordan Insurance Agency. They were extremely easy and convenient to deal with. Billy Jordan was very helpful and very informative. He explained things in a very clear and direct manner. I appreciated that he was also thorough in his work to meet all my needs. I was very happy with the services that he provided and how everything turned out. This was my first time using them and I will definitely use them again in the future.

Mary
Charlotte, NC
2017
★★★★★
General

I recently went to The Jordan Insurance Agency for help with getting and setting up an insurance policy, and was quite satisfied with how professional and helpful the people from The Jordan Insurance Agency were. The people I was working with were extremely helpful and were great at explaining everything to us so we would be kept in the loop. Overall I think The Jordan Insurance Agency did an excellent job and were very helpful, I would highly recommend their services.

Sara
Charlotte, NC
2017
★★★★★
General

I had a great experience with The Jordan Insurance Agency. I don't exactly want to disclose what services they provided for me but they are excellent and saved me a lot of money. Billy was so friendly and helpful, he understood my predicament and knew exactly how to handle it. I will gladly use him in the future if needed.

Johnnie Mae
Charlotte, NC
2017
★★★★★
Health

I had a nice experience with the Jordan Insurance Agency. I've been working for myself and the agency guided me into some healthcare options that worked for my family. I've used them before and the service went smoothly. I received great help and from my overall experience, I'd recommend them.

Jeffrey
Rock Hill, NC
2017
★★★★★
General

I had a great experience with The Jordan Insurance Agency. Billy was my representative and he was great to work with. He was professional, responsive, and informative. He was quick to respond and provided information in a manner that was easy to understand. I was satisfied with the great work that he did for me. Their pricing was great for the quality of service that was performed. This was my first time using Jordan Insurance, but I would definitely use them again in the future if needed,

Adam
Charlotte, NC
2017
★★★★★
General

The Jordan Insurance Agency was professional, thorough, and efficient. I talked with the owner and he was very informative. He gave me good recommendations and advice about insurance options. He was very responsive to my needs and I was satisfied with his services. Their pricing is reasonable for the great services that they provide. This was my first time using Jordan Insurance and would use them again in the future if needed.

Cynthia
Charlotte, NC
2017
★★★★★
Health

In one call, Billy saved me over $700 in my health insurance. He already understood my situation and had the right program to address my needs. After talking with Billy I had no need to contact another insurance agency. The Jordan Insurance Agency is about as good as it gets!

Joseph
Charlotte, NC
2017
★★★★★
General

I had a great experience with The Jordan Insurance Agency. They saved me a lot of money and their customer service is excellent. The agent I worked with was fantastic and friendly. They have reasonable pricing for the quality of their service and the work that they do. This was my first time using them and I would definitely use them again in the future!

Randy
Matthews, NC
2017
★★★★★
General

I've been using the services of Jordan Insurance Agency just a little over a year. They seem to be good people. They get back to you in a timely manner and they have great customer service. They have good products and their staff are all professional and efficient. They also make sure to explain the process and documentation-they make the whole thing easy.

Robbie
Charlotte, NC
2017
★★★★★
Health

The Jordan Insurance Agency was knowledgeable, easy to understand, and able to break down the different health plan products in a way that was understandable. Jacqueline, the representative I worked with, was very customer-service oriented and professional. I'm happy with the premiums, too!

Christopher
Mooresville, NC
2017
★★★★★
Health

I had a very good experience with The Jordan Insurance Agency. I was looking for some help and they worked with me on health care, dental plans, and some other services. The only issue I had with the company was that they were not easy to communicate with and getting a hold of when I needed them was a bit difficult. I have been using the company for about 3 months now and I would definitely recommend them to other people. In the times that I have worked with the company, the staff has been professional and friendly.

Rathindra
Charlotte, NC
2017
★★★★★
Health

I went with The Jordan Insurance Agency to set me up with health insurance. The guy was very nice and helpful. That was the easy part. Time will tell whether they come through when I need to use the insurance. I've had bad experiences and I've had good experiences. I'm hoping this will be a good one. So far, no problems.

Ziv
Charlotte, NC
2017
★★★★★
General

I was pleased with the services from The Jordan Insurance Agency. This company does their very best.

Randy Worley
Boiling Springs, SC
2016
★★★★★
General

I'm a new client of The Jordan Insurance Agency, but I am very pleased so far. Billy was extremely helpful, knowledgeable and patient. I have recently lost my husband, therefore I'm pretty discombobulated. He took time, I think above and beyond, in finding out the questions and my best options. So far, so good.

Helen
Nashville, TN
2016
★★★★★
General

I used The Jordan Insurance Agency twice, worked with different people each time. I was very happy with the quality of their service and the rate they charge for their time is very reasonable. They are very professional, knowledgeable, and they took the time to help me find the best solutions for what I wanted. They helped me out a lot and I would use them again.

Louise
Denver, CO
2016
★★★★★
Medicare

The Jordan Insurance Agency answered all my questions about Medicare insurance. Billy Jordan was really nice and informed me.

Phyllis
Charlotte, NC
2016
★★★★★
General

Billy at the Jordan Insurance Agency was just very informative over the phone. He is also very prompt, sending us quotes via e-mail, and answering questions quickly. He is just trying to find a more economical supplemental plan--and seems to do a good job.

Becky
Charlotte, NC
2016
★★★★★
General

The people over at The Jordan Insurance Agency are really great. The gentleman who helped us when we came in was very nice and knowledgeable. I was really impressed with his patience in explaining all of our options to us, and helping us to be able to confidently pick out the best policies for us. He really cared about us and his personal service really showed his desire for us to be taken care of. If you are having a hard time picking a medical insurance policy, this is the place to go!

Marcia
Charlotte, NC
2016
★★★★★
General

I was quite happy with how the work from The Jordan Insurance Agency went. They were able to really help me find an insurance plan that worked well for me and was at a decent price point. I am very happy with how their services went and I will definitely use them again if I ever need a change of plans. I highly recommend their service!

Greg
Charlotte, NC
2016
★★★★★
Medicare

The Jordan Insurance Agency helps us with medicare advantage, consultations regarding retirement options for my wife. I like friendliness and quality of their work. The agent we work with understands the vendor's and is able to explain the medicare process in layman's terms.

Lawrence
Charlotte, NC
2016
★★★★★
General

I just started with The Jordan Insurance Agency and couldn't be happier. Everyone there is so professional, and friendly. Christina explained everything to me, and made sure I was comfortable, and understood what was happening. Billy was very helpful as well and that really stands out to me! I appreciate everything they did for me and I highly recommend them!

Angie
Charlotte, NC
2016
★★★★★
General

The Jordan Insurance Agency took a complicated subject as far as I was concerned and they made it understandable. He knew the project and he was able to explain it very well.
This was my first time using them but I will use them again.
One thing to be aware of is that the location is difficult because all the buildings look the same. This is not a negative thing for him or for his business but if you have never been there before it's tricky. Maybe with a GPS it would be fine but it's one of those business areas in which all buildings look the same. Something to watch out for.

Keith
Charlotte, NC
2016
★★★★★
General

The Jordan Insurance Agency really does go the extra mile for their customers. I am so happy with the services received there and I absolutely recommend them for any and all insurance needs. The gentleman that helped me didn't rush me and he really took the time to make certain I understood everything that was going on. They have amazing follow up and I really feel valued and respected as a client. Overall, it is absolutely their customer service aspect that stands out in my mind, and in this industry. 5 out of 5 stars across the board!

Keely
Charlotte, NC
2016
★★★★★
Health

The Jordan Insurance Agency has provided me with a great amount of guidance for health insurance. They are very proactive for getting me the best plan and providing me with options. My most positive part of my experience with The Jordan Insurance Agency is their ability to be responsive.

David
Charlotte, NC
2016
★★★★★
General

Billy Jordan at The Jordan Insurance Agency was excellent. He just absolutely did research and found what the best cost and type of policy was for me and my husband. The cost and everything worked out great. We would use the agency again for its quick response time, and I would tell potential customers that he is the expert in the area--and his expertise has definitely paid off for us.

Paige
Charlotte, NC
2016
★★★★★
Medicare

I was very impressed with Billy Jordan's knowledge, and the Jordan Insurance Agency was very pleasant, very professional and very thorough. I was seeking Medicare and ended up getting the Aetna plan; it just started, and the price was fantastic. Billy answered all the questions I had.

Charles
Charlotte, NC
2016
★★★★★
Life

I have delt with State Farm and Farm Bureau for years. Im 63. A friend recommended that I call Jordan Insurance Agency with a question I had. I have never been as satisfied with an insurance company as I have with them. I have never had to go into the office nor have I ever seen anyone there in person. All I have to do is pick up the phone. They call me back like they say they will and they give me several options and not the one that is best for them. Since dealing with them I have referred several people. They go out of their way to make a customer happy and for once in my life I do not dread talking to my insurance company.

Bruce
Indian Trail, NC
2016
★★★★★
Medicare

I feel that the whole medicare landscape is very complicated and intricate, but Billy over at The Jordan Insurance Agency really helped us out. He was very thorough and he did a great job explaining stuff that I think is very complicated in a very simple and easy to understand manner. Billy walked us through all of our options for different plans as well as the pricing options that went with each one. We were able to get all this information while sitting in his office and he really made sure we were comfortable with our choice and that we picked the right plan for our needs. He just gave really good counsel and I am very pleased with the total experience as well as my new plan.

Quinton
Charlotte, NC
2016
★★★★★
Medicare

I was happy with the answers I got from The Jordan Insurance Agency and the things that were covered. I am going on MediCare soon and I have been getting a lot of information about that, so I was a bit confused about everything. Billy Jordan, the person I talked to on the phone, provided really good customer service. We discussed all the different options and benefits that were provided and he answered any questions I had, not matter what it was. He was friendly and easy to talk to. He was really good at explaining everything, and even answered some of my questions about other plans and benefits from other companies.

Kathy
Statesville, NC
2016
★★★★★
Health

I was sick of dealing with insurance companies over the phone and my husband and I decided it was time to meet with a broker. We called The Jordan Insurance Agency and set up an appointment, they got us in quickly. We arrived early for our appointment and Billy Jordan was ready for us. He spent two hours helping us pick out the perfect health insurance plan for us and he was very helpful, I thought he did a great job and was very knowledgeable with all of the options available to us.
I would recommend Billy Jordan and his agency to anyone who wants to talk to a real person while picking out insurance, it was such an easy and comfortable experience. After our meeting, we called them with questions and they were quick to get back to us, we couldn't have asked for better service.

Janine
Mint Hill, NC
2016
★★★★★
General

I have just started working with The Jordan Insurance Agency, and have only spoken to Mr. Jordan once. So far the customer service has been good, and the process has been easy. I will continue to work with him.

Anne
Rock Hill, SC
2015
★★★★★
General

The individual I spoke with, Billy Jordan, was very congenial, easy to talk to, made things very simple. It was a very quick process and I would highly recommend them!

Sarah
Wilmington, NC
2015
★★★★★
General

I had a very good experience with Jordan Insurance Agency! They are very patient, smart, and very, very nice people and very helpful. They really helped me a lot!

Alba
Charlotte, NC
2015
★★★★★
Health

It was my first time getting health insurance, and I was scared. A number of my friends were talking about paying $500-$600 on their insurance, and I was terrified that I would receive a similar quote. I came to The Jordan Insurance Agency for help, and they took the time to ease my mind. They showed me how insurance cost is based on income and the differences between the various policies. The quote they gave was entirely reasonable, and all of a sudden the terrifying prospect of getting health care became simple!

Christie
Fort Mill, SC
2015
★★★★★
General

The Jordan Insurance Agency made everything simple for me. They took my information and got me my subsidy, and transferred my application over to the insurance agency. My direct deposit didn't got through at first, but they were able to work things out in the end. They took care of the majority of the work and made things easy. I would recommend them to others.

Kayler
Charlotte, NC
2015
★★★★★
General

I spoke with Billy Jordan from the agency and he was very helpful. The response was fast and terrific. If he said he would send some information to my email or in a text, it was there momentarily. The turn around was super quick. The politeness, professionalism, and friendliness of the agency was outstanding. This agency goes above and beyond to meet it's customer's needs.

Joanne
Morrisville, NC
2015
★★★★★
General

This was my first time using Jordan Insurance and they got everything taken care of in one day. I really needed insurance bad, and it was nice that I didn't have to wait for weeks. I started online, and they gave me a call to talk about my information. They walked me through everything, and within two calls, they had everything squared away.

Grace
Columbia, NC
2015
★★★★★
Medicare

The Jordan Insurance Agency's service was great, better than I expected. I was looking for private, name brand-quality insurance for prescriptions and wanted the best price for the coverage. I called him on Thursday afternoon. He returned my call and sent an e-mail that evening to let me know he found what I needed. The Medicare Part D enrollment was applied for and finished on Friday afternoon.
He definitely cares about what's he's doing and he's conscientious of clients. He gets in touch immediately and takes care of any questions.

Tom
Charlotte, NC
2015
★★★★★
Health

I only been a customer of The Jordan Insurance Agency for a couple of weeks, but I have been very impressed with their service. The staff will research and find you the best health insurance options for your family and situation. Billy is especially helpful. They are very responsive to my questions. I can text with any concerns and a representative will follow up with a phone call. It is a little strange at first, but I'm getting used to it. I'm still looking out for my identification cards but I expect them shortly. I recommend The Jordan Insurance Agency because they work to present you with your best insurance options.

Monica
Sunset Beach, NC
2015
★★★★★
Health

This was the first time I worked with The Jordan Insurance Agency. Billy Jordan helped me find the best health insurance option available, given my current situation. Billy listened to what I was looking for and formulated a plan based on that. The overall experience was fantastic. The health insurance option I selected was affordable and also met my needs. I would recommend his service.

Michelle
Charlotte, NC
2015
★★★★★
Health

We're new clients to the Jordan Insurance Agency. They have helped us through our search for health insurance. They were able to give us specific details, like the differences in plans, so we could make an informed decision. They weren't pushy with sales. It really felt like they were trying to find what worked best for us. I would highly recommend them.

Cerissa
Charlotte, NC
2015
★★★★★
General

The Jordan Insurance Agency is great. Mr. Jordan has been very prompt, courteous, and I would recommend him.

DeAnne
Charlotte, NC
2014
★★★★★
General

Billy Jordan from the Jordan Insurance Agency is real great, provides us with awesome service, and I highly recommend him.
William L.

Amber
Charlotte, NC
2014
★★★★★
General

I called The Jordan Insurance Agency at the last minute, and I got a prompt response. Billy made me feel very comfortable. I was able to discuss my finances with him, and he helped me find what I needed based on my finances. He was a great listener.

LaTonya
Charlotte, NC
2014
★★★★★
Health

Billy Jordan helped me with my health insurance. He took the time to answer all my questions as quickly as possible. He was able to get me the best quote, and I have already recommended him.

Takaya
Charlotte, NC
2014
★★★★★
General

The service at the Jordan Insurance Agency is excellent and I would recommend them. It was an uplifting experience because after two years of not having insurance, the Jordan Agency provided me with a peace of mind with checking in with my interests and what would fit me.

Betty
Charlotte, NC
2014
★★★★★
General

We moved from another state and Billy helped us with all of our medical insurance needs. There were a couple glitches with the move, but The Jordan Insurance Agency took care of everything. They made our transition a lot easier! It was a good experience, they are very knowledgeable and I would recommend them.

Heidi
Charlotte, NC
2014
★★★★★
General

I've recommended the Jordan Insurance Agency to a lot of people already. He worked hard on getting me a good rate on insurance. He was very kind and nice about how to get it done. There are some things I don't understand how to do, so I'll be calling them to get some answers. Other than that, I've had no problems, and he has helped me tremendously.

Josh
Charlotte, NC
2014
★★★★★
Health

I would rate The Jordan Insurance Agency a five, if not, higher than five! In regards to how Mr. Jordan helped me, he navigated me through the new health care system. This is not my field and I wanted to make sure I had the right questions. I was provided with superior information and guidance on the new options and resources. If I had any type of apprehension or nervousness, Billy held my hand through the process and gave me great assurances across the board. When we were finished I just felt like I was in really good hands. Customer service these days can be lousy, but Billy was phenomenal and very caring. I would refer that agency to anyone!

Laura
Bluffton, SC
2014
★★★★★
General

I worked with Billy Jordan to find a new plan that meets our families needs and is cost effective. He did a fantastic job of explaining the current industry, giving us several good options and taking the time to explain the pros and cons of each option. I had lots of questions and he took as much time as needed to answer all questions and address any concerns. Mr. Jordan was very responsive and everything was also done in a very timely, organized and efficient manner. He made a process that can be difficult to navigate so much simpler. I had peace of mind that I was making the best choice.

Lauralee
Waxhaw, NC
2014
★★★★★
General

Overall in my experience with The Jordan Insurance Agency, I have found them to be very accommodating and extremely courteous in their demeanor. These folks made a very scary situation for me extremely easy to deal with and put me at ease with the whole situation. Overall I think I got a great value for the price paid and would absolutely use them again if needed be. I also would like to recommend these folks to anybody else in need of a reputable and professional insurance agency that truly looks out for your well being. I can't say enough about how good of a job these folks have done and I am extremely satisfied.

Chelsea
Charlotte, NC
2014
★★★★★
General

The Jordan Insurance Agency was absolutely wonderful. I was kind of leery in the beginning because I had never dealt with an insurance company over the phone before. But even though I was a little apprehensive, I went ahead and gave them a call. Billy immediately made me feel at ease and told me all of the options that we could do. It sounded good so I asked him to sign me up!
I needed my insurance card for my prescription, and his assistant helped me get my insurance numbers even before my cards came. When my cards didn't come in time, I called them again and the assistant found that insurance company had an incorrect address for me. She was able to fix it and my cards finally came.
Every time I've dealt with them they've been very professional. They took care of all of my needs and everything else. I'm so happy I called them, and all of my apprehensions are gone!

Laura
Jamestown, NC
2014
★★★★★
General

I recommend The Jordan Insurance Agency! I had a delightful experience with them. It was advertised in the paper that they were going to be at the hospital close to my home. I haven't had insurance in years, and I figured I need it since I'm in my sixties. I walked in, sat down, talked with them, did the paperwork and the rest is history! It was easy, and they made things understandable. They didn't leave any questions unanswered!

Dianne
Huntersville, NC
2014
★★★★★
General

I really like Jordan Insurance Agency. When I contacted them, Billy was extremely patient, informative, and respectful during the entire process. I liked that he always got back to me right away and was overall very kind. I asked him many questions and there wasn't a single one that he couldn't answer. He walked me through all of my options in a language that I could understand.
Jordan Insurance Agency helped me complete the application and gave me all the information that I needed. I would highly recommend them.

Roberta
Union County, NC
2014
★★★★★
Health

I used The Jordan Insurance Agency for the first time. They got me connected with the insurance market, so I was able to obtain some healthcare. Billy was very helpful, and he explained the programs to me. I'm very happy for myself and my family!

Tomekia
Charlotte, NC
2014
★★★★★
General

I called The Jordan Insurance Agency, and they returned my call quick. They were very quick and able to help me with the specific problem I had. Within a few days I was able to have the issue resolved.
I had called them once before just for some advice, so this was my first time really using them. It would be a great idea to use them!

Sue
Charlotte, NC
2014
★★★★★
General

It's my first time with The Jordan Insurance Agency, and they have been very patient with me. When I couldn't understand something, they would explain it to me. They call me as many times as I needed when I needed information.
They are very nice. When you are not knowledgeable about the issues and you find someone who can use words you understand and is patient with a good attitude, that's a plus!

Adriana
Charlotte, NC
2014
★★★★★
Health

I used to get health insurance through my company, and when I transitioned to being self-employed, The Jordan Insurance Agency was very helpful. Especially with Obamacare, I didn't know anything about the marketplace, and Billy Jordan was able to help find something that works for me and my family.

Andrea
Gastonia, NC
2014
★★★★★
Health

I have purchased insurance from The Jordan Insurance Agency for two years now. They are always fast, responsive and great at answering all my questions. Most insurance companies are hard to understand. The Jordan Insurance Agency is great at evaluating my situations and providing healthcare insurance. They are really good and I don't see any reason for people to not use them.

Mitch
Charlotte, NC
2014
★★★★★
Health

The Jordan Insurance Agency is great and very professional. I've been using their services since around the time of the deadline for Obama Care. They were able to get me health insurance at a reasonable rate, and now I'm able to go to the doctor's office. I'm extremely happy about this.
Billy Jordan is very knowledgeable about what he was doing. He was able to get the best rate for my health insurance, and I'm very pleased with the coverage and plan that he got for me. I would definitely use his services again.

Kristy
Charlotte, NC
2014
★★★★★
Medicare

Absolutely a five star recommendation for Billy Jordan. This was the firs time I moved out of state and had to change my medicare plan and secondary insurance, which I don't know much about. Billy Jordan was just very helpful, friendly, and I felt very comfortable talking to him. He was very knowledgeable and I felt that he would do the right thing for me.

Rita
Charlotte, NC
2014
★★★★★
Health

When I first called The Jordan Insurance Agency, I was impressed with how responsive they were. The receptionist is always so friendly and helpful. I was looking at different options for health insurance. They were very informative about the different types of coverage and had many for me to consider.
I am satisfied with my choice and my rate thus far. I have already recommended them a few times because I had such a good experience. They offer an exceptional service.

Ibeth
Charlotte, NC
2014
★★★★★
General

When I have issues, the Jordan Insurance Agency has been very responsive. They are dependent on getting information from their suppliers which creates disconnect. But otherwise, they do a great job.

William
Charlotte, NC
2013
★★★★★
General

Working with the Jordan Insurance Agency was very simple and very easy. That's what I like. I told them what I needed and they took care of it. And they did it fast.

Clifton
Stanfield, NC
2013
★★★★★
General

I called The Jordan Insurance Agency and Billy helped me immediately. He answered all my questions and got me everything I needed at the right price. He was very helpful. It was a great experience.

Brent
Pinehurst, NC
2013
★★★★★
General

Billy Jordan spoke my language, which is fluent English. When I asked him a question, he knew the answer. He was just overall pleasant and wonderful to deal with.
Neil Heesch

Neil
Charlotte, NC
2013

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