Your Independent Insurance Agency in Charlotte, NC

One local team. Many top-rated carriers. Straight answers on Health, Medicare, Life, Home, and Auto — no runaround. Serving Charlotte families and businesses since 2006.

4.9★ from 168 Google reviewsIndependent since 2006Licensed in 23 states

An agency that shops the market for you — not for one company

Most names you see on TV — State Farm, Allstate, Farmers — are "captive" agents who can only sell their own company's policies. The Jordan Insurance Agency is independent. We work for you, not a carrier: we compare plans and prices across many A-rated companies and bring you the one that actually fits your life and budget. When your rate jumps or your needs change, we re-shop it for you — you don't start over.

Coverage Charlotte families and businesses actually need

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Health & ACA Marketplace

Individual and family plans, subsidies, and open-enrollment help. We know which plans use Atrium Health vs. Novant Health networks, so your doctors stay in-network.

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Medicare

Advantage, Supplement (Medigap), and Part D — explained in plain English for Charlotte retirees.

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Life Insurance

Term, whole, and final expense to protect your family's future.

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Home & Auto

From Uptown condos to Ballantyne and Steele Creek homes — bundled to save.

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Dental, Vision & Renters

Affordable add-on coverage to round out your protection.

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Business, Annuities & Retirement

Coverage and planning for Charlotte business owners and savers.

Local, and actually reachable

Our office is on Toringdon Way in South Charlotte, minutes from I-485 and Ballantyne — but we serve all of Charlotte and Mecklenburg County. Call, email, or sit down with us in person. You'll talk to a real local person, not a 1-800 queue.

UptownSouth EndDilworthMyers ParkPlaza MidwoodNoDaUniversity CitySteele CreekBallantyneMatthewsPinevilleHuntersvilleFort Mill, SC

Visit our Charlotte office

3540 Toringdon Way, Suite 200
Charlotte, NC 28277

Mon–Fri, 9:00 AM – 5:00 PM

Get directions
The Jordan Insurance Agency office at 3540 Toringdon Way, Suite 200, in Charlotte, NC
20+
Years serving Charlotte
4.9★
From 168 Google reviews
23
States licensed

Why Charlotte neighbors choose us

★★★★★

"My experience with Billy was perfect. My husband passed away and I needed individual insurance by year's end. Billy helped me find the best insurance for my situation — and it's affordable. Caring, listening, knowledgeable, and professional."

PPortia Y.
via Google
★★★★★

"Billy has provided outstanding service navigating the complex world of Medicare plans! He responds quickly, communicates clearly, and has the utmost patience. He and his team are efficient, kind and always professional."

DDenise I.
via Google
★★★★★

"Mr. Jordan patiently walked me through the entire process. The option I chose will save me $200 per month in my premium and it is a better policy than I had previously. I highly recommend Billy Jordan."

SSteve A.
via Google
★★★★★

"Billy has been taking care of my family insurance for 3 years now. It is always painless, professional and makes my family feel cared for. Another agency was going to charge me HUNDREDS more. Grateful I trusted my instincts."

DDana S.
via Google
★★★★★

"Outstanding customer service with super fast response time. Billy has helped me with landlord, renters, auto, and health. When my health carrier pulled out, he notified me a month in advance and found me a new plan. Highly recommend."

TTina S.
via Google
★★★★★

"The Jordan Insurance Agency is very professional and caring about their customers. They listen and truly seek to understand your needs. You are definitely heads above the rest!"

TTangela D.
via Google

Frequently asked questions

Is The Jordan Insurance Agency really independent?

Yes. We're an independent agency, not a captive/branded office. We represent many A-rated carriers and compare them for you, so you get the best fit — not one company's pitch.

What areas of Charlotte do you serve?

All of Charlotte and Mecklenburg County — Uptown, South End, Dilworth, Myers Park, Ballantyne, University City, Steele Creek, Matthews, Pineville, Huntersville — plus nearby Fort Mill and Rock Hill, SC. Our office is on Toringdon Way in South Charlotte.

How is an independent agent different from State Farm or Allstate?

Captive agents sell only their own company's policies. As an independent agent, we shop many carriers and show you the best price and coverage for your situation — and we re-shop it when your needs or rates change.

Can you help me with ACA / Marketplace Health Insurance?

Yes. We help Charlotte individuals and families compare Marketplace (ACA) plans, apply subsidies/tax credits, and make sure your Atrium or Novant doctors are in-network — at no cost to you.

Do you only do Health Insurance?

No — Health, Medicare, Life, Home, Auto, Dental & Vision, Renters, Annuities, Retirement, and Business insurance. One local team for everything.

What does it cost to work with the agency?

Nothing extra. You pay the same premium as going direct to the carrier; our help and ongoing service are included.

Get a free, no-pressure insurance review

Talk to a local Charlotte agent who works for you — not a carrier.

Call (704) 926-7565