NC Medicaid renewals move to every 6 months
Starting January 1, 2027, adults 19 to 64 covered through NC Medicaid expansion must renew their Medicaid every 6 months instead of once a year. This change does not apply to American Indians or Alaska Natives.
How a 6-month certification period works (NC Medicaid's example)
- January 1, 20276-month renewals and the work requirement begin for expansion adults.
- January through JuneMary's certification period. If she isn't exempt, she reports work, school or volunteer activity for at least 3 of these months.
- End of JuneMary renews. Meeting the requirement keeps her Medicaid for the next 6-month period.
Your own dates depend on when your certification period starts. Your county Department of Social Services (DSS) will send renewal notices to the address it has on file, so keep that address current.
What you may need at each renewal
Every 6 months, NC Medicaid checks whether you still qualify. If you aren't exempt from the work requirement, you'll also need to show 80 hours of work, school or volunteering, or $580 in income, in 3 of the 6 months.
- Pay stubs or income records for each month.
- School records if you attend at least half-time.
- Volunteer logs with dates and hours.
- Exemption papers, such as an SSI or SSDI award letter, if you're exempt.
See whether the NC Medicaid work requirements apply to you for the full list of activities and exemptions.
Who keeps yearly renewals
NC Medicaid renewal schedule starting in 2027
| Who | How often you renew |
|---|---|
| Medicaid expansion adults 19 to 64 | Every 6 months |
| American Indians and Alaska Natives in expansion | Once a year |
| Children, adults 65 and older and other Medicaid groups | This change is for expansion adults; check your notice |
How to avoid a gap in coverage
- Keep your address and phone number current with your county DSS so renewal letters reach you.
- Mark your renewal month on a calendar. With renewals every 6 months, it comes around twice a year.
- Keep records every month, not just at renewal time. It is easier to show 3 of the 6 months when the papers are already saved.
- Answer DSS letters quickly. Renewal letters have deadlines, and a late answer can end your coverage.
- Have a backup plan. Know your Marketplace options before your renewal date in case your Medicaid ends.
A few minutes each month can keep you from losing coverage over paperwork.
If you miss a renewal or lose Medicaid
Contact your county DSS right away if you get a letter you don't understand or missed a deadline. They can tell you what's needed to keep or restore your coverage.
If your Medicaid ends, you may be able to enroll in a Marketplace plan within 90 days. If it ended because you didn't meet the work requirement, you can't get help paying for that plan. See what happens if you lose NC Medicaid in 2027.
A renewal notice is an instruction for your case, not just a general reminder
Use the dates on your own DSS notice. A public example showing January through June does not mean every expansion member has that certification period. Also distinguish a request for information from a final termination decision: the action you need to take depends on which letter you received.
A simple renewal file you can maintain each month
- Notices: Keep the full letter, including the deadline and contact information.
- Income: Save dated pay records and explain changes such as reduced hours or seasonal employment when asked.
- Activities or exemption evidence: Keep the records DSS requests for your situation. Ask whether an exemption has been recognized rather than assuming the office already has the information.
- Submission proof: Retain upload confirmations, receipts or copies of mailed documents.
- Follow-up: Record when you called, who you spoke with and what additional information was requested.
This organization is especially useful when hours vary or several household members receive different coverage. A child's eligibility and an adult's renewal requirements may differ, so read the names and coverage category on each notice.
What if your situation changes between renewals?
Do not wait for the next six-month review to ask about a move, income change, pregnancy, disability or caregiving responsibility that may affect the case. Contact DSS about what must be reported and how to document it. If you believe a work-requirement exemption applies, ask how to have that exemption evaluated and recorded. Keep the response with your renewal papers.
If you receive a notice that coverage will end
First identify the reason and effective date. Missing paperwork, an income change and failure to meet an activity requirement are different situations with different next steps. Ask DSS whether information can still be supplied or the decision corrected. If you disagree, follow the appeal instructions and deadlines in the notice; do not assume a phone call is a filed appeal.
At the same time, compare available replacement insurance using the actual termination date. A Marketplace enrollment opportunity does not automatically establish eligibility for premium tax credits. We can explain insurance alternatives, while DSS determines whether your Medicaid can continue or be restored. The NC Medicaid changes page lists the independent Ombudsman for help with a notice or bill.
Quick questions
How often do I renew NC Medicaid in 2027?
If you're a Medicaid expansion adult 19 to 64, every 6 months, starting January 1, 2027.
Do I have to report work hours at renewal?
Yes, unless you're exempt. You need 80 hours a month, or $580 in income, in 3 of the 6 months of your certification period.
Who do I contact about my renewal?
Your county Department of Social Services. The NC Medicaid Contact Center can help you find it.
How The Jordan Insurance Agency helps
The Jordan Insurance Agency is an independent agency based in Charlotte, North Carolina. If your NC Medicaid renewal is coming up, we help you understand what's changing and make sure you have a coverage plan ready if your Medicaid ends.
There is no fee for our help. Call us before your renewal date.
Next steps: read do the NC Medicaid work requirements apply to me and what happens if you lose NC Medicaid in 2027.
NC Medicaid renewal rules checked October 16, 2026. Sources: NC Medicaid — Notice to expansion members: work and community engagement (June 15, 2026), NC Medicaid — Medicaid is changing, HealthCare.gov — Getting health coverage outside Open Enrollment.

