Serving Charlotte, NC · Mecklenburg County
Home, auto and umbrella coverage, shopped properly. Call and you reach an intake specialist right away — or book a time and we’ll call you. Either way we take your details, quote it across our companies, and a licensed agent walks you through what comes back. Serving Charlotte homeowners and drivers since 2006.

Why independent matters
Agency arrangements vary by company, product and location. Ask which insurers and policies are actually available through the office you contact. The Jordan Insurance Agency is an independent agency in Charlotte, North Carolina, writing home, auto and umbrella coverage through Liberty Mutual, Travelers, National General and Chubb, with Progressive and Geico available as additional markets. We compare your coverage across those companies, tell you what you actually own and where it is thin, and re-shop it when your renewal jumps — at no cost to you.
✕A quick price quote
A quick price does not show every policy difference. Check replacement-cost assumptions, covered drivers, limits, deductibles, exclusions and endorsements before deciding whether a lower quote fits.
✓The Jordan Insurance Agency
We read the policy you already have, show you where it is thin, and shop several companies to fix it — sometimes telling you to keep what you’ve got. At no cost to you.
Who this page is for
Compare the renewal with your prior declarations and the insurer’s explanation. We can review changed coverage, rating details and available alternatives; quotes alone do not establish a market-wide cause.
Where to start →You have paid for this for years and never had anyone walk you through what you own. That conversation is free and takes about twenty minutes.
Where to start →We compare available bundled and separate quotes, then show you both totals and material policy differences. A bundle discount does not guarantee the lowest total cost or the best fit.
Where to start →Charlotte values have moved a long way. A dwelling limit set five years ago may not rebuild the house standing there today.
Where to start →An umbrella may add liability protection above qualifying underlying policies, subject to its own terms, exclusions and limits. We can compare an actual quote alongside the rest.
Where to start →That is a legitimate reason to call. We can compare available quotes and explain differences in coverage, eligibility, discounts and total cost before you choose.
Where to start →What we bring to it
The Jordan Insurance Agency helps homeowners and drivers in Charlotte, NC and Mecklenburg County compare home, auto and umbrella coverage. Our Charlotte office is at 3540 Toringdon Way, Suite 200, Charlotte, NC 28277. Call (704) 926-7565 for a review by phone or video, or an in-person appointment. Bring your current declarations pages so a licensed agent can compare actual quotes against your household, property, drivers and coverage needs. Our independent agency requests available quotes through Liberty Mutual, Travelers, National General and Chubb, with Progressive and Geico available as additional markets. This is a comparison of our available insurers and products, not every policy in the market. For a NoDa condo, a Myers Park house or a driver with prior claims, ask about actual eligibility, coverage differences and total cost rather than assuming one company always fits or excludes a category.
The decisions, one at a time
This is not a sales presentation. It is a read-through of what you own, in the order that matters.
Bring the declarations pages for your current home and auto policies — the summary pages your insurance company sends at renewal. They summarize key limits and deductibles, but policy forms, exclusions and endorsements also determine how a claim is handled.
We review dwelling, personal property, loss of use, liability and deductibles, plus auto bodily injury, property damage and uninsured/underinsured motorist terms. For North Carolina policies issued or renewed on or after July 1, 2025, minimum auto liability limits are $50,000 per injured person, $100,000 per accident for bodily injury and $50,000 per accident for property damage. State law also requires uninsured and underinsured motorist coverage. These are legal minimums, not a personalized coverage recommendation; compare higher limits and the actual policy terms. See NCDOI’s explanation of the coverage requirements.
Review your dwelling limit against a current rebuilding-cost estimate. The policy limit is the amount of coverage selected, not a guarantee that it equals today’s full rebuilding cost. Check the building details, settlement provisions and any extended or guaranteed replacement-cost terms; purchase price and tax value do not establish that protection.
Check whether the policy settles a covered building loss at actual cash value or replacement cost, and what conditions apply. Review the dollar amount of each deductible, including any separate percentage wind or hail deductible, so you can compare the amount you would pay on a claim.
A renewal can change for different reasons. Compare the old and new premium, limits, deductibles, endorsements, discounts and household information, and ask the insurer to explain the changes. A higher price alone does not show whether the cause is a rate change, your circumstances or revised coverage.
Sometimes the right answer is to move. Sometimes it is to adjust a deductible and stay put. Before switching, compare actual terms, total cost and effective dates. Ask how the agency is compensated for new and renewal business and why the proposed change fits your needs.
Putting home and auto with one company may offer a multi-policy discount, but compare the actual bundled and separate totals. Deductibles, coverage terms and claims handling can differ; one insurer does not automatically mean one deductible or a simpler claim.
We quote it both ways every time and show you the two totals side by side. If splitting saves you money and you are comfortable with two companies, we will tell you that plainly.
An umbrella policy may add liability protection above qualifying underlying policies, subject to its own covered events, exclusions and limits. It does not cover every claim simply because a home or auto limit is exhausted. Review required underlying limits and the actual umbrella form.
We ask about it on the first call, because an umbrella only works if the underlying home and auto limits are set high enough to support it. That is a conversation about how much you have to lose, not about what you drive. If it does not make sense for your situation, we will say so.
That is a fair position and we are not going to lecture you about it. We can compare available quotes from our represented companies and explain the actual policy differences; this is not a guarantee of the lowest price in the entire market.
What we will also do is explain differences in limits, deductibles, exclusions, endorsements and other terms. A lower price may also reflect rating, eligibility or discounts; it does not by itself prove coverage was removed. Then you decide with the facts in front of you. Plenty of people take the cheap policy on purpose, and that is a legitimate choice when it is a choice rather than an accident.
Reviewed and approved by Billy Jordan, Jr., licensed agent and President of The Jordan Insurance Agency.
Why work with us
Call in and our intake specialist — trained on home and auto — answers right away and gets your quote started. There’s no callback queue to sit through before anyone looks at your situation.
We write Home, Auto and Umbrella coverage through Liberty Mutual, Travelers, National General and Chubb, plus Progressive and Geico. With that many companies to compare, your best fit isn’t decided before we even start.
If your current policy is priced fairly and protects you properly, we’ll say so. A second opinion that always ends in a sale isn’t really a second opinion.
You deal with the same agency when you file a claim, add a driver, or buy a home. Independent since 2006, with a 4.9-star rating across 171 Google reviews.
Charlotte service area
The Jordan Insurance Agency writes Home, Auto and Umbrella coverage across Charlotte and all of Mecklenburg County. Because rates and availability change from one address to the next, we quote you based on where you actually live — not on the city as a whole.
How your review works
Call in and you’ll be connected with our intake specialist, who is trained on home and auto. In about fifteen minutes, they take down your home, your vehicles and drivers, your current coverage, and whether an umbrella policy makes sense.
Would you rather schedule it? Pick an available slot on our calendar and our intake specialist will call you then. It’s the same person and the same conversation, just at a time that suits you.
Once we’ve quoted it across our companies, a licensed agent walks you through what each option covers and what we’d recommend in your position.
Our office is on Toringdon Way in South Charlotte. We work with Charlotte-area clients by phone, by video, and in person by appointment.
Real Charlotte clients
Verified Google reviews of The Jordan Insurance Agency. Individual experiences vary, and these are agency-wide rather than specific to Charlotte.
“Billy has been taking care of my family insurance for 3 years now. It is always painless, professional and makes my family feel cared for. Another agency was going to charge me HUNDREDS more. Grateful I trusted my instincts.”
“Mr. Jordan patiently walked me through the entire process. The option I chose will save me $200 per month in my premium and it is a better policy than I had previously. I highly recommend Billy Jordan.”
“Outstanding customer service with super fast response time. Billy has helped me with landlord, renters, auto, and health. When my health carrier pulled out, he notified me a month in advance and found me a new plan. Highly recommend.”
Go deeper
Plain-English home and auto explainers from The Jordan Insurance Agency, reviewed by Billy Jordan, Jr. — no fluff, no sign-up wall.
Good to know
You reach an intake specialist trained on home and auto. They spend about fifteen minutes taking details on the house, the drivers and vehicles, your current limits, and whether an umbrella policy makes sense. We then quote it across our companies, and a licensed agent walks you through the results and answers coverage questions. You are not waiting on a calendar before anyone starts quoting.
Yes. You can schedule a call online and our intake specialist will call you at the time you pick. It reaches the same person and starts the same process as calling in. Our calendar shows the currently available appointment times, and the callback comes at the time you select.
We write home, auto and umbrella coverage in North Carolina through Liberty Mutual, Travelers, National General and Chubb, with Progressive and Geico available as additional markets. Because we are independent, we quote across those companies and place your coverage with whichever one fits the house, the drivers, and the budget.
We do not charge for this policy review and guidance; the insurer pays our agency when a policy is placed. Review the actual policy, premium and applicable fees rather than assuming every producer or purchase channel offers identical terms.
No. A multi-policy discount does not guarantee the lowest total cost or suitable coverage. Compare actual bundled and separate quotes, limits, deductibles, exclusions and endorsements. A shared insurer does not automatically mean one deductible or identical claims terms.
Not necessarily. Ask the insurer to explain the renewal and compare it with your previous coverage and current household information. We can review available alternatives, but a few quotes do not establish what caused the increase or what every insurer is charging. Confirm replacement coverage and its effective date before cancelling an existing policy.
The most useful thing is a copy of your current home and auto policies — your declarations pages, or the full policy if you have it. That lets us review the details that actually determine your premium: your coverages and limits, the discounts already applied, the drivers in your household, and what is in the home. With those in hand we can give you a true, side-by-side comparison rather than a guess. This is not about pushing your price down for its own sake — if your current coverage is right for you, we will tell you it is not worth changing.
Free · No pressure
Call now, or pick a time and we’ll call you. Either way you reach our intake specialist, quoting starts, and a licensed agent walks you through it — at no cost, no pressure.
North Carolina Office
3540 Toringdon Way
Suite 200
Charlotte, NC 28277
Tennessee Office
159 4th Ave N
Suite 100
Nashville, TN 37219
(704) 926-7565
(980) 206-3356
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