Independent agency · Charlotte, NC
The questions that actually matter, from an agency that will happily be measured against them. Here is how to tell whether an agent works for you or for one company — and what to ask before you trust them with your home and auto.
The first question
The single most useful question when choosing an insurance agent is simple: do you represent one company, or several? A captive agent sells one brand; an independent agent shops many for you. Both can be good at the job, but only one can compare your options. The Jordan Insurance Agency is an independent agency in Charlotte writing home, auto and umbrella through Liberty Mutual, Travelers, National General and Chubb, so comparing is what we do — and we are glad to be judged on the questions below.
✕A single insurance company
A captive agent or a direct site can only offer their own company’s policies. If the price jumps or the fit is wrong, that is your problem to untangle, one company at a time.
✓The Jordan Insurance Agency
We compare your coverage across Liberty Mutual, Travelers, National General and Chubb, with Progressive and Geico available too, and place it with whichever one actually fits — at no cost to you.
Who this page is for
An independent agent compares several companies. A captive agent can only offer one. Ask which you are talking to.
Where to start →A good agent reads the policy back to you and tells you what you actually own, not just the price.
Where to start →A straight answer about commission is a good sign. It should not cost you a fee, and it should not bias the advice.
Where to start →The value shows up at renewal and claim time. Ask who you call then — a person, or a queue.
Where to start →A local agent knows the market, the weather risk, and shows up as a real person.
Where to start →An agent who will say your current policy is fine, when it is, is an agent you can trust when it is not.
Where to start →
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(704) 926-7565
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(980) 206-3356
