Independent agency · Charlotte, NC
What National General is, who it fits, and where it does not. We represent National General for auto and home in Charlotte, so we earn a commission if you buy it — and we will still tell you when another company is the better call.

Why ask an independent agent
National General is an established insurer, now part of the Allstate family, with a full auto and home lineup and a particular strength in non-standard and higher-risk auto — drivers who have had a lapse in coverage, recent tickets or accidents, or trouble getting placed elsewhere. The Jordan Insurance Agency writes National General alongside Liberty Mutual, Travelers and Chubb, so we can put it head to head with the alternatives and tell you when its strength actually applies to you.
✕A single insurance company
A captive agent or a direct site can only offer their own company’s policies. If the price jumps or the fit is wrong, that is your problem to untangle, one company at a time.
✓The Jordan Insurance Agency
We compare your coverage across Liberty Mutual, Travelers, National General and Chubb, with Progressive and Geico available too, and place it with whichever one actually fits — at no cost to you.
Who this page is for
National General is often more forgiving of a gap in coverage than standard companies. That can mean a workable price where others decline.
Where to start →Higher-risk drivers who price poorly with standard companies sometimes do meaningfully better here.
Where to start →Non-standard insurers like National General commonly handle SR-22 situations that standard companies avoid.
Where to start →National General writes both, and we quote the bundle against our other companies to see where it lands.
Where to start →If your record is clean, a standard company we represent may well beat National General. We check.
Where to start →That is what we are for. We quote National General against the others and tell you where it fits.
Where to start →The honest version
National General’s real value shows up when a standard insurer will not give you a good price — a lapse in coverage, recent violations, an at-fault accident, or an SR-22 requirement. In those situations it is frequently one of the better options, and being part of Allstate gives it real financial backing. If your driving record is clean and your home is straightforward, a standard company we represent will often beat it on price. So the honest answer is: excellent tool for the right situation, not the default for everyone.
The decisions, one at a time
Where it shines, where it does not, and how to tell which applies to you.
Not every driver fits the neat box standard insurers prefer. If you have had a lapse in coverage, a recent ticket or accident, or you have been non-renewed, National General is built to price those situations rather than decline them.
For drivers in that spot, it is often the difference between a workable premium and being told no. That is the case where we reach for it first.
If North Carolina requires you to carry an SR-22, many standard companies simply will not write you. Non-standard insurers such as National General routinely handle SR-22 filings.
We can tell you quickly whether your situation calls for this and get a quote moving without you having to explain it a dozen times.
If your driving record is clean, your coverage has been continuous, and your home is standard, a standard-market company we represent — Liberty Mutual, Travelers or Chubb — will frequently beat National General on price.
We do not place National General by default. We place it when its strength matches your situation.
We take your details once and quote National General alongside our standard-market companies. You see where it lands versus the alternatives at the same coverage levels.
We earn a commission on whichever you choose, so the recommendation follows the fit and the price rather than the payment.
National General writes homeowners as well, and it can round out a package for a household that fits its auto profile. We quote it against our other home companies rather than assuming the auto fit carries over.
Sometimes the best answer is National General auto with a different company’s home policy. We check both ways.
National General is part of the Allstate family, which gives it substantial financial backing behind its policies. That matters for the same reason it always does: a company’s ability to pay claims.
As with any insurer, individual claim and service experiences vary, and a local contact who knows your policy helps you through them.
Reviewed and approved by Billy Jordan, Jr., licensed agent and President of The Jordan Insurance Agency.
Why work with us
Call in and our intake specialist — trained on home and auto — answers right away and gets your quote started. There’s no callback queue to sit through before anyone looks at your situation.
We write Home, Auto and Umbrella coverage through Liberty Mutual, Travelers, National General and Chubb, plus Progressive and Geico. With that many companies to compare, your best fit isn’t decided before we even start.
If your current policy is priced fairly and protects you properly, we’ll say so. A second opinion that always ends in a sale isn’t really a second opinion.
You deal with the same agency when you file a claim, add a driver, or buy a home. Independent since 2006, with a 4.9-star rating across 169 Google reviews.
Charlotte service area
The Jordan Insurance Agency writes Home, Auto and Umbrella coverage across Charlotte and all of Mecklenburg County. Because rates and availability change from one address to the next, we quote you based on where you actually live — not on the city as a whole.
Three ways to do this
Call in and you’ll be connected with our intake specialist, who is trained on home and auto. In about fifteen minutes, they take down your home, your vehicles and drivers, your current coverage, and whether an umbrella policy makes sense.
Would you rather schedule it? Pick an open slot on our calendar — Monday through Friday, 9 to 5 — and our intake specialist will call you then. It’s the same person and the same conversation, just at a time that suits you.
Once we’ve quoted it across our companies, a licensed agent walks you through what each option covers and what we’d recommend in your position.
Our office is on Toringdon Way in South Charlotte. We work with Charlotte-area clients by phone, by video, and in person by appointment.
Real Charlotte clients
Verified Google reviews of The Jordan Insurance Agency. Individual experiences vary, and these are agency-wide rather than specific to Charlotte.
“Billy has been taking care of my family insurance for 3 years now. It is always painless, professional and makes my family feel cared for. Another agency was going to charge me HUNDREDS more. Grateful I trusted my instincts.”
“Mr. Jordan patiently walked me through the entire process. The option I chose will save me $200 per month in my premium and it is a better policy than I had previously. I highly recommend Billy Jordan.”
“Outstanding customer service with super fast response time. Billy has helped me with landlord, renters, auto, and health. When my health carrier pulled out, he notified me a month in advance and found me a new plan. Highly recommend.”
Go deeper
Plain-English home and auto explainers from The Jordan Insurance Agency, reviewed by Billy Jordan, Jr. — no fluff, no sign-up wall.
Good to know
For the right situation, yes — it is one of the stronger options for non-standard and higher-risk auto, including drivers with a coverage lapse, recent violations, or an SR-22 requirement, and it is backed by the Allstate family. For clean, standard risks a standard-market company often prices better, which is why we compare.
Yes. We represent National General for auto and home in North Carolina, alongside Liberty Mutual, Travelers and Chubb, with Progressive and Geico available as additional markets. We quote it against the others and place whichever fits.
Drivers who have had trouble getting a good price from standard companies — a lapse in coverage, recent tickets or an accident, non-renewal, or an SR-22 requirement. In those situations it frequently prices better than standard insurers, and sometimes it is one of the few companies that will write you at all.
Yes. Non-standard insurers such as National General routinely handle SR-22 filings that many standard companies avoid. If North Carolina requires you to carry one, this is exactly the kind of company we would look at first.
It depends entirely on your situation. For higher-risk drivers it is often cheaper than standard companies; for clean, standard risks a standard-market company we represent usually wins. We quote both so you can see the difference.
Call us or book a time online. An intake specialist takes your details, we quote National General alongside our other companies, and a licensed agent tells you where it lands. No cost, no obligation.
Yes. National General is part of the Allstate family, which gives it substantial financial backing. It continues to operate as its own brand with its own strength in non-standard and higher-risk coverage.
Free · No pressure
Call now, or pick a time and we’ll call you. We quote National General against several companies and tell you honestly where it fits — at no cost, no pressure.
North Carolina Office
3540 Toringdon Way
Suite 200
Charlotte, NC 28277
Tennessee Office
159 4th Ave N
Suite 100
Nashville, TN 37219
(704) 926-7565
(980) 206-3356
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