Independent agency · Charlotte, NC

National General Insurance

What National General is, who it fits, and where it does not. We represent National General for auto and home in Charlotte, so we earn a commission if you buy it — and we will still tell you when another company is the better call.

Call (704) 926-7565
4.9 from 169 Google reviews Independent since 2006 Licensed agents, no cost to you
Licensed Home & Auto insurance agent at The Jordan Insurance Agency, serving Charlotte, NC
4.9
★★★★★
169 Google reviews

Why ask an independent agent

National General has a specific strength — here is when it helps

National General is an established insurer, now part of the Allstate family, with a full auto and home lineup and a particular strength in non-standard and higher-risk auto — drivers who have had a lapse in coverage, recent tickets or accidents, or trouble getting placed elsewhere. The Jordan Insurance Agency writes National General alongside Liberty Mutual, Travelers and Chubb, so we can put it head to head with the alternatives and tell you when its strength actually applies to you.

A single insurance company

One brand, one shelf

A captive agent or a direct site can only offer their own company’s policies. If the price jumps or the fit is wrong, that is your problem to untangle, one company at a time.

vs

The Jordan Insurance Agency

Independent, and on your side

We compare your coverage across Liberty Mutual, Travelers, National General and Chubb, with Progressive and Geico available too, and place it with whichever one actually fits — at no cost to you.

The honest version

Strong where standard companies say no

National General’s real value shows up when a standard insurer will not give you a good price — a lapse in coverage, recent violations, an at-fault accident, or an SR-22 requirement. In those situations it is frequently one of the better options, and being part of Allstate gives it real financial backing. If your driving record is clean and your home is straightforward, a standard company we represent will often beat it on price. So the honest answer is: excellent tool for the right situation, not the default for everyone.

The decisions, one at a time

National General, the honest rundown

Where it shines, where it does not, and how to tell which applies to you.

Its strength: non-standard and higher-risk auto

Not every driver fits the neat box standard insurers prefer. If you have had a lapse in coverage, a recent ticket or accident, or you have been non-renewed, National General is built to price those situations rather than decline them.

For drivers in that spot, it is often the difference between a workable premium and being told no. That is the case where we reach for it first.

SR-22 and difficult placements

If North Carolina requires you to carry an SR-22, many standard companies simply will not write you. Non-standard insurers such as National General routinely handle SR-22 filings.

We can tell you quickly whether your situation calls for this and get a quote moving without you having to explain it a dozen times.

Where National General is usually not the pick

If your driving record is clean, your coverage has been continuous, and your home is standard, a standard-market company we represent — Liberty Mutual, Travelers or Chubb — will frequently beat National General on price.

We do not place National General by default. We place it when its strength matches your situation.

How we compare it for you

We take your details once and quote National General alongside our standard-market companies. You see where it lands versus the alternatives at the same coverage levels.

We earn a commission on whichever you choose, so the recommendation follows the fit and the price rather than the payment.

National General for home

National General writes homeowners as well, and it can round out a package for a household that fits its auto profile. We quote it against our other home companies rather than assuming the auto fit carries over.

Sometimes the best answer is National General auto with a different company’s home policy. We check both ways.

Backing and financial strength

National General is part of the Allstate family, which gives it substantial financial backing behind its policies. That matters for the same reason it always does: a company’s ability to pay claims.

As with any insurer, individual claim and service experiences vary, and a local contact who knows your policy helps you through them.

Reviewed and approved by Billy Jordan, Jr., licensed agent and President of The Jordan Insurance Agency.

Why work with us

What you get from The Jordan Insurance Agency

You reach a real person today

Call in and our intake specialist — trained on home and auto — answers right away and gets your quote started. There’s no callback queue to sit through before anyone looks at your situation.

A real range of companies

We write Home, Auto and Umbrella coverage through Liberty Mutual, Travelers, National General and Chubb, plus Progressive and Geico. With that many companies to compare, your best fit isn’t decided before we even start.

We’ll tell you to keep what you have

If your current policy is priced fairly and protects you properly, we’ll say so. A second opinion that always ends in a sale isn’t really a second opinion.

We’re still here next year

You deal with the same agency when you file a claim, add a driver, or buy a home. Independent since 2006, with a 4.9-star rating across 169 Google reviews.

Charlotte service area

Who we serve around Charlotte

The Jordan Insurance Agency writes Home, Auto and Umbrella coverage across Charlotte and all of Mecklenburg County. Because rates and availability change from one address to the next, we quote you based on where you actually live — not on the city as a whole.

UptownSouth EndDilworthMyers ParkPlaza MidwoodNoDaUniversity CitySteele CreekBallantyneMatthewsPinevilleHuntersville

Three ways to do this

Call, or pick a time — both reach the same person

Call us

Call in and you’ll be connected with our intake specialist, who is trained on home and auto. In about fifteen minutes, they take down your home, your vehicles and drivers, your current coverage, and whether an umbrella policy makes sense.

Or book a time

Would you rather schedule it? Pick an open slot on our calendar — Monday through Friday, 9 to 5 — and our intake specialist will call you then. It’s the same person and the same conversation, just at a time that suits you.

A licensed agent finishes it

Once we’ve quoted it across our companies, a licensed agent walks you through what each option covers and what we’d recommend in your position.

The Jordan Insurance Agency3540 Toringdon Way, Suite 200
Charlotte, NC 28277
Monday–Friday, 9:00 AM – 5:00 PM ET · (704) 926-7565
Call (704) 926-7565

Our office is on Toringdon Way in South Charlotte. We work with Charlotte-area clients by phone, by video, and in person by appointment.

20+
Years serving the Charlotte area
4.9★
From 169 Google reviews
$0
Cost for our guidance

Real Charlotte clients

Why Charlotte neighbors choose us

Verified Google reviews of The Jordan Insurance Agency. Individual experiences vary, and these are agency-wide rather than specific to Charlotte.

★★★★★

“Billy has been taking care of my family insurance for 3 years now. It is always painless, professional and makes my family feel cared for. Another agency was going to charge me HUNDREDS more. Grateful I trusted my instincts.”

DDana S.
via Google
★★★★★

“Mr. Jordan patiently walked me through the entire process. The option I chose will save me $200 per month in my premium and it is a better policy than I had previously. I highly recommend Billy Jordan.”

SSteve A.
via Google
★★★★★

“Outstanding customer service with super fast response time. Billy has helped me with landlord, renters, auto, and health. When my health carrier pulled out, he notified me a month in advance and found me a new plan. Highly recommend.”

TTina S.
via Google

Go deeper

Related home & auto guides

Plain-English home and auto explainers from The Jordan Insurance Agency, reviewed by Billy Jordan, Jr. — no fluff, no sign-up wall.

Good to know

National General questions

For the right situation, yes — it is one of the stronger options for non-standard and higher-risk auto, including drivers with a coverage lapse, recent violations, or an SR-22 requirement, and it is backed by the Allstate family. For clean, standard risks a standard-market company often prices better, which is why we compare.

Yes. We represent National General for auto and home in North Carolina, alongside Liberty Mutual, Travelers and Chubb, with Progressive and Geico available as additional markets. We quote it against the others and place whichever fits.

Drivers who have had trouble getting a good price from standard companies — a lapse in coverage, recent tickets or an accident, non-renewal, or an SR-22 requirement. In those situations it frequently prices better than standard insurers, and sometimes it is one of the few companies that will write you at all.

Yes. Non-standard insurers such as National General routinely handle SR-22 filings that many standard companies avoid. If North Carolina requires you to carry one, this is exactly the kind of company we would look at first.

It depends entirely on your situation. For higher-risk drivers it is often cheaper than standard companies; for clean, standard risks a standard-market company we represent usually wins. We quote both so you can see the difference.

Call us or book a time online. An intake specialist takes your details, we quote National General alongside our other companies, and a licensed agent tells you where it lands. No cost, no obligation.

Yes. National General is part of the Allstate family, which gives it substantial financial backing. It continues to operate as its own brand with its own strength in non-standard and higher-risk coverage.

Free · No pressure

Find out if National General fits your situation

Call now, or pick a time and we’ll call you. We quote National General against several companies and tell you honestly where it fits — at no cost, no pressure.

Call (704) 926-7565