Independent agency · Charlotte, NC

Is Travelers Good Insurance?

A straight answer from an agency that actually places Travelers policies. We represent Travelers for home and auto, so we earn a commission if you buy it — which is exactly why we will also tell you where it is not the right fit.

Call (704) 926-7565
4.9 from 169 Google reviews Independent since 2006 Licensed agents, no cost to you
Licensed Home & Auto insurance agent at The Jordan Insurance Agency, serving Charlotte, NC
4.9
★★★★★
169 Google reviews

Why ask an independent agent

We place Travelers — and we will tell you when not to

Travelers is one of the oldest and largest property and casualty insurers in the country, with strong financial-strength ratings and a full home and auto lineup. The Jordan Insurance Agency represents Travelers alongside Liberty Mutual, National General and Chubb, so we can compare a Travelers quote against real alternatives rather than selling it as the only option. We earn a commission either way, which means the honest comparison costs us nothing to give.

A single insurance company

One brand, one shelf

A captive agent or a direct site can only offer their own company’s policies. If the price jumps or the fit is wrong, that is your problem to untangle, one company at a time.

vs

The Jordan Insurance Agency

Independent, and on your side

We compare your coverage across Liberty Mutual, Travelers, National General and Chubb, with Progressive and Geico available too, and place it with whichever one actually fits — at no cost to you.

The honest version

Good company, not the right company for everyone

Travelers is a financially strong, well-established insurer with a broad home and auto product and a solid set of optional coverages. For many Charlotte households — particularly those bundling home and auto with newer homes and clean records — it is genuinely competitive. It is not automatically the cheapest, and for older homes, roofs past their prime, or drivers with recent claims, another company we represent frequently prices better. “Is Travelers good” is the wrong question; “is Travelers right for your house, your drivers and your budget” is the one we answer.

The decisions, one at a time

Travelers home and auto, the honest rundown

What it does well, where it falls short, and how to tell if it fits you.

What Travelers does well

Travelers carries strong financial-strength ratings, which matters because it speaks to the company’s ability to pay claims. Its home and auto products are full-featured, and its multi-policy (bundle) discount is often competitive.

On the auto side, optional coverages like new-car replacement, accident forgiveness and gap can be worth having for the right driver. We will tell you which of them actually earn their cost in your case.

Where Travelers is often not the best fit

No single company wins every situation, and Travelers is no exception. Homes with older roofs, prior water or weather claims, or certain construction types can price higher with Travelers than with another company we represent.

Drivers with recent at-fault accidents or tickets sometimes do better elsewhere too. This is exactly the kind of case where comparing several companies pays off.

Claims and service

Travelers is a large, established claims operation with the financial strength to back its policies. As with any insurer, individual claim experiences vary with the situation and the adjuster.

Part of what you get from working through our agency is a local contact who knows your policy and can help you navigate a claim, rather than starting cold with a call center.

How we compare Travelers for you

We take your home and auto details once and quote Travelers alongside Liberty Mutual, National General and Chubb, with Progressive and Geico available too. You see the Travelers number next to the alternatives, at the same coverage levels.

If Travelers is the best fit, we place it. If another company fits better, we tell you that plainly. We are paid a commission on whichever you choose, so the recommendation follows the coverage and price.

Travelers for home and auto together

Bundling home and auto with Travelers often produces its most competitive price and simplifies a claim that touches both. We quote it bundled and unbundled and show you both totals.

For some households the best home company and the best auto company are different, and splitting wins even after the bundle discount. We check that rather than assuming.

Financial strength and reputation

Travelers is among the larger property and casualty insurers in the United States and carries strong independent financial-strength ratings, which is the measure that matters most for a company’s ability to pay claims.

Reputation and customer-satisfaction scores move around year to year and by region. We weigh them, but we weigh your actual quote and coverage fit more heavily.

Reviewed and approved by Billy Jordan, Jr., licensed agent and President of The Jordan Insurance Agency.

Why work with us

What you get from The Jordan Insurance Agency

You reach a real person today

Call in and our intake specialist — trained on home and auto — answers right away and gets your quote started. There’s no callback queue to sit through before anyone looks at your situation.

A real range of companies

We write Home, Auto and Umbrella coverage through Liberty Mutual, Travelers, National General and Chubb, plus Progressive and Geico. With that many companies to compare, your best fit isn’t decided before we even start.

We’ll tell you to keep what you have

If your current policy is priced fairly and protects you properly, we’ll say so. A second opinion that always ends in a sale isn’t really a second opinion.

We’re still here next year

You deal with the same agency when you file a claim, add a driver, or buy a home. Independent since 2006, with a 4.9-star rating across 169 Google reviews.

Charlotte service area

Who we serve around Charlotte

The Jordan Insurance Agency writes Home, Auto and Umbrella coverage across Charlotte and all of Mecklenburg County. Because rates and availability change from one address to the next, we quote you based on where you actually live — not on the city as a whole.

UptownSouth EndDilworthMyers ParkPlaza MidwoodNoDaUniversity CitySteele CreekBallantyneMatthewsPinevilleHuntersville

Three ways to do this

Call, or pick a time — both reach the same person

Call us

Call in and you’ll be connected with our intake specialist, who is trained on home and auto. In about fifteen minutes, they take down your home, your vehicles and drivers, your current coverage, and whether an umbrella policy makes sense.

Or book a time

Would you rather schedule it? Pick an open slot on our calendar — Monday through Friday, 9 to 5 — and our intake specialist will call you then. It’s the same person and the same conversation, just at a time that suits you.

A licensed agent finishes it

Once we’ve quoted it across our companies, a licensed agent walks you through what each option covers and what we’d recommend in your position.

The Jordan Insurance Agency3540 Toringdon Way, Suite 200
Charlotte, NC 28277
Monday–Friday, 9:00 AM – 5:00 PM ET · (704) 926-7565
Call (704) 926-7565

Our office is on Toringdon Way in South Charlotte. We work with Charlotte-area clients by phone, by video, and in person by appointment.

20+
Years serving the Charlotte area
4.9★
From 169 Google reviews
$0
Cost for our guidance

Real Charlotte clients

Why Charlotte neighbors choose us

Verified Google reviews of The Jordan Insurance Agency. Individual experiences vary, and these are agency-wide rather than specific to Charlotte.

★★★★★

“Billy has been taking care of my family insurance for 3 years now. It is always painless, professional and makes my family feel cared for. Another agency was going to charge me HUNDREDS more. Grateful I trusted my instincts.”

DDana S.
via Google
★★★★★

“Mr. Jordan patiently walked me through the entire process. The option I chose will save me $200 per month in my premium and it is a better policy than I had previously. I highly recommend Billy Jordan.”

SSteve A.
via Google
★★★★★

“Outstanding customer service with super fast response time. Billy has helped me with landlord, renters, auto, and health. When my health carrier pulled out, he notified me a month in advance and found me a new plan. Highly recommend.”

TTina S.
via Google

Go deeper

Related home & auto guides

Plain-English home and auto explainers from The Jordan Insurance Agency, reviewed by Billy Jordan, Jr. — no fluff, no sign-up wall.

Good to know

Travelers insurance questions

Travelers is a large, financially strong insurer with strong independent ratings and a full home and auto lineup, and for many households it is genuinely competitive — especially when bundling home and auto with a newer home and a clean record. Whether it is the best choice for you depends on your specific house, drivers and budget, which is why we compare it against several companies.

Yes. We represent Travelers for home and auto in North Carolina, alongside Liberty Mutual, National General and Chubb, with Progressive and Geico available as additional markets. Because we are independent, we quote Travelers next to the others and place your coverage with whichever fits best.

Sometimes, not always. Travelers is often competitive on bundled home and auto for cleaner risks, but for older homes, aged roofs, or drivers with recent claims, another company we represent frequently prices better. The only way to know is to compare, which we do for you at no cost.

Bundled home and auto for newer, well-maintained homes and clean driving records, plus a solid set of optional auto coverages like new-car replacement and accident forgiveness. We will tell you which of those options are worth the cost in your case.

Older roofs, prior water or weather claims, certain construction types, and drivers with recent at-fault accidents often price better with another company. That is exactly where comparing several companies pays off, and where an independent agent helps.

Call us or book a time online. An intake specialist takes your details, we quote Travelers alongside our other companies, and a licensed agent walks you through where Travelers lands versus the alternatives. There is no cost and no obligation.

Travelers carries strong independent financial-strength ratings and is among the larger property and casualty insurers in the country, which speaks to its ability to pay claims. Individual claim experiences still vary by situation, which is why a local contact who knows your policy helps.

Free · No pressure

Get a Travelers quote — compared, not sold

Call now, or pick a time and we’ll call you. We quote Travelers alongside several companies and tell you honestly where it fits — at no cost, no pressure.

Call (704) 926-7565